Using and Understanding Insurance

Resources to help you understand how your insurance works and how to use it.
CHIP, Medicaid, subsidies etc.

There’s a lot of good information on the Texas HHSC and Medicaid-CHIP website. Here are some good resources, and a guide to how to ask questions by phone:

Texas HHSC My Children's Medicaid

Good information about Children's Medicaid

Need to know more about your child’s Medicaid benefits? Do you have questions about Texas Health Steps? MyChildrensMedicaid.org is an online source for facts about Children’s Medicaid and the checkups and services your child gets through Texas Health Steps.

  • Online
Programs:
Medicaid
Languages:
English, Spanish
Tags:
Medicaid

HHSC table of toll-free phone lines for Medicaid and CHIP.

Texas HHSC Medicaid and CHIP Helplines

This link has a table with MANY HHSC toll-free lines that can help with problems and answer questions.

  • Online
Programs:
CHIP, Medicaid
Languages:

Frequently asked Texas Medicaid and CHIP questions.

Texas HHSC Quick Answers for Medicaid and CHIP

This link answers many frequently asked questions about Texas Medicaid and CHIP.

  • Online
Programs:
CHIP, Medicaid
Languages:

Medicaid managed care for pregnant women and children

Texas HHSC STAR Information

This link has information about Medicaid Managed Care for children and pregnant women.

  • Online
Programs:
CHIP, Medicaid
Languages:

Medicaid managed care for seniors and people with disabilities

Texas HHSC STAR+PLUS information

STAR+Plus Medicaid Managed Care information for seniors and people with disabilities.

  • Online
Programs:
CHIP, Medicaid, Medicare
Languages:

Medicaid managed care for "Dual Eligibles"

Texas HHSC Dual Eligible Integrated Care Project

There are new managed care projects for "Dual Eligibles" (persons enrolled in BOTH Medicaid and Medicare) in Bexar, Dallas, El Paso, Harris, Hidalgo, and Tarrant counties).

  • Online
Programs:
CHIP, Medicaid, Medicare
Languages:

Good information about Children's Medicaid and CHIP

Texas HHSC Children's Medicaid and CHIP

Client information about Children's Medicaid and the Children's Health Insurance Program (CHIP) including: what services are covered, who is eligible, costs, how to apply, and how to get help with your application.

  • Online
Programs:
CHIP, Medicaid
Languages:
Commercial Health Insurance Coverage - Obamacare or direct from Insurer

Understanding how insurance works and how to use it.

Healthcare.gov's Coverage to Care

Healthcare.gov offers a very complete "Coverage to Care" guide created especially for community partners, assisters, and other people who help consumers enroll in coverage or change their plan.
  • Online
Programs:
Obamacare, Commercial Insurance, Private Insurance, Marketplace, health insurance
Languages:

Understanding how insurance works and how to use it.

Healthcare.gov: more resources for understanding health insurance coverage.

Healthcare.gov has a variety of materials for consumers and community-based assisters, including materials available in Arabic, Chinese, Haitian Creole, Korean, Russian, Spanish, Vietnamese, and English.
  • Online
Programs:
Obamacare, Commercial Insurance, Private Insurance, Marketplace, health insurance
Languages:
Arabic, Chinese, Haitian Creole, Korean, Russian, Spanish, Vietnamese, English
Other Questions and Answers

Online list of FAQS on private health insurance coverage & the ACA Health Insurance Marketplace.

CHIR Navigator Resource Guide

FAQS on private health insurance coverage & the ACA Marketplace.

  • Online
Programs:
Commercial Insurance, health insurance, Marketplace, Marketplace / All, Obamacare, Private Insurance
Languages:
Tags:
Marketplace, FAQ

Understanding how insurance works and how to use it.

Kaiser Family Foundation's websites

The Kaiser Family Foundation has some of the very best and easiest to understand information about access to health care and coverage across the U.S.
  • Online
Programs:
Obamacare, Commercial Insurance, Private Insurance, Marketplace, health insurance
Languages:

Understanding how insurance works and how to use it.

Georgetown University Center on Health Insurance Reforms

For the real policy nerd: the very latest on health insurance law, regulations, and reform from Georgetown University.
  • Online
Programs:
Obamacare, Commercial Insurance, Private Insurance, Marketplace, health insurance
Languages:
Words & Terms

Understanding how insurance works and how to use it.

Families USA guide to basic health insurance terms in English

Families USA has this guide to basic health insurance terms in English.

  • Online
Programs:
Commercial Insurance, health insurance, Marketplace, Obamacare, Private Insurance
Languages:

Understanding how insurance works and how to use it.

Families USA guide to basic health insurance terms in Spanish

Families USA has this guide to basic health insurance terms in Spanish.

  • Online
Programs:
Commercial Insurance, health insurance, Marketplace, Obamacare, Private Insurance
Languages:
Spanish

Understanding how insurance works and how to use it.

Healthcare.gov list of health and insurance terms

Here's a list of health and insurance terms at healthcare.gov.

  • Online
Programs:
Commercial Insurance, health insurance, Marketplace, Obamacare, Private Insurance
Languages:

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