Information on Surprise Medical Bills for People with HMOs

I have insurance, so why did I get a surprise medical bill?

CPPP partnered with MHP Salud out of the Rio Grande Valley to create a fact sheet which explains the rights of a consumer with insurance who receives a surprise medical bill. This can happen when they unknowingly received care from an out-of-network doctor or hospital during an emergency.

The fact sheet is meant to be used by any organization that helps consumers enroll in coverage or otherwise navigate the health system here in Texas. Thank you to MHP Salud for making it available in both English and Spanish. There is also a Word version of the document available that can be customized by replacing MHP Salud’s information with the logo and contact information of your organization.

If you have further questions about the flyer or consumer protections from surprise bills in Texas please contact Stacey Pogue,